Your MyWinners account ID is a unique identifier linked specifically to your account. While your email address and password are used for login, your account ID is used behind the scenes to help MyWinners support identify and protect your account securely.
This article explains what the MyWinners account ID is, when you might need it, and exactly where to find it in the app.
What is a MyWinners account ID?
Your MyWinners account ID is a unique reference number assigned to your account when it is created. Unlike your email address or username, it never changes and is not shared publicly.
The account ID allows MyWinners to reliably identify your account without relying on personal details that may change over time, such as your email address or phone number. This helps improve security, accuracy, and speed when resolving account-related issues.
What do you need your MyWinners account ID for?
You may be asked for your MyWinners account ID when contacting support, resolving specific account issues, or completing deposits and withdrawals at a MyWinners venue. Common situations include account recovery if you cannot login, verifying your identity when updating sensitive details, investigating login or access problems, handling payment or transaction-related queries, and confirming in-venue transactions at a Winners location.
Using the account ID reduces the risk of confusion between accounts with similar names or email addresses and helps both MyWinners support teams and venue staff act quickly, accurately, and securely.
Where can you find your MyWinners account ID?
You can find your account ID directly in the MyWinners app by following these steps:
Login to the MyWinners app
Go to Menu
Select Profile
Your Account ID will be displayed on this screen
For security reasons, your account ID is not shown in emails or notifications and can only be viewed when logged into the app.
What if you can’t login to find your account ID?
If you are unable to login to the app, you can still contact MyWinners support for help. While the account ID is the fastest way for support to locate your account, they may ask for alternative details to verify your identity if you cannot access it.
Once access is restored, it’s a good idea to make a note of your account ID for future reference.
How to keep your account ID secure
Your account ID should be treated as sensitive account information. Only share it with official MyWinners support when requested and never post it publicly or share it with anyone claiming to be support outside verified MyWinners channels.
MyWinners will never ask you to share your password alongside your account ID.
💡 Did you know? If you contact MyWinners support with your account ID ready, most account recovery and verification requests can be handled faster because it allows the team to locate your account instantly without relying on changeable personal details.
Frequently Asked Questions
What is a MyWinners account ID?
What is a MyWinners account ID?
A MyWinners account ID is a unique identifier assigned to your account that allows support teams to securely and accurately locate your account when needed.
Why does MyWinners support ask for my account ID?
Why does MyWinners support ask for my account ID?
Support may request your account ID to confirm your identity, recover your account, or investigate login, payment, or access issues more efficiently.
Where do I find my MyWinners account ID in the app?
Where do I find my MyWinners account ID in the app?
You can find your account ID by logging into the MyWinners app, going to Menu, selecting Profile, and viewing the Account ID shown on that screen.
Is it safe to share my MyWinners account ID?
Is it safe to share my MyWinners account ID?
It is safe to share your account ID only with official MyWinners support when requested, but it should never be shared publicly or with unverified third parties.
What should I do if I can’t login and don’t know my account ID?
What should I do if I can’t login and don’t know my account ID?
If you can’t login and cannot access your account ID, contact MyWinners support directly and follow their identity verification process so they can help restore access.
What should I do if someone gets hold of my MyWinners account ID?
What should I do if someone gets hold of my MyWinners account ID?
If you believe someone else has access to your account ID, contact MyWinners support as soon as possible so they can review your account and apply additional security checks if needed.
Can someone login to my account using only my MyWinners account ID?
Can someone login to my account using only my MyWinners account ID?
No, your account ID alone cannot be used to login, place bets, or withdraw funds, but it should still be kept secure as it helps identify your account.
Should I change my password if my MyWinners account ID is shared?
Should I change my password if my MyWinners account ID is shared?
While sharing your account ID does not give access to your account, changing your password is a sensible precaution if you have any concerns about account security.
Does MyWinners ever ask for my password or PIN with my account ID?
Does MyWinners ever ask for my password or PIN with my account ID?
No, MyWinners will never ask you to share your password or PIN alongside your account ID under any circumstances.
How can I protect my MyWinners account ID in the future?
How can I protect my MyWinners account ID in the future?
Only share your account ID with official MyWinners support or venue staff when required, avoid posting it publicly, and contact support immediately if you suspect misuse.