Whether you’re new to MyWinners or just need help with setup, this section covers the essential steps to get up and running, stay compliant, and manage your account securely.
What You’ll Find in This Section
How to Download the MyWinners App
Learn how to download and access MyWinners on iOS, Android, or via the web.
How to Open an Account on MyWinners
Step-by-step guidance on creating a MyWinners account and getting verified.
Age, Identity & Geolocation Requirements for MyWinners
Understand the age, ID, and location checks required before you can bet.
Login, Password & Security
Learn how to log in, reset your password, and keep your account secure.
Find out more →
Physical Location & State Restrictions on MyWinners
See where MyWinners is available and how state-based betting restrictions work.
Account Closure & Self-Exclusion Options on MyWinners
Information on closing your account, taking a break, or self-excluding.
MyWinners Account ID: What It Is and How to Find It
Learn what your MyWinners account ID is, why you may be asked for it, and where to find it in the app for support, payments, and venue transactions.
💡 Did You Know? Most MyWinners setup issues are resolved by completing identity and location checks correctly the first time. Taking a few extra minutes during setup can help avoid delays later.
Frequently Asked Questions
Do I need to complete every step in this section to start betting?
Do I need to complete every step in this section to start betting?
Most customers only need to download the app or visit the website, open an account, and complete basic verification. Some steps apply only in certain states.
Is this section just for new MyWinners customers?
Is this section just for new MyWinners customers?
No. These guides are useful for both new and existing customers who need help with login, security, or account settings.
Why does MyWinners ask for identity and location details?
Why does MyWinners ask for identity and location details?
MyWinners is required by law to verify your identity and confirm your physical location before allowing bets to be placed.
What should I do if I get stuck during MyWinners account setup?
What should I do if I get stuck during MyWinners account setup?
Each MyWinners article includes step-by-step guidance, and MyWinners Customer Support can help if you need additional assistance.
Does Getting Started with MyWinners explain how to place bets
Does Getting Started with MyWinners explain how to place bets
No. Getting Started with MyWinners focuses on access, setup, and account management. Betting guides are covered in separate MyWinners Help Center sections.