Visiting a Winners venue gives you the full racing experience — live simulcasts, betting terminals, knowledgeable staff, and a community of fellow fans. Whether you're a first-timer or a regular, these FAQs will help you make the most of your visit.
Frequently Asked Questions
How do I place a bet at a Winners retail location?
Head to a teller or self-service terminal, state your bet clearly (track, race number, amount, wager type, and horse number), and confirm before it’s printed.
Can I get help placing my first bet at the venue?
Absolutely. Just ask a staff member or teller — Winners venues are staffed with experienced personnel who can walk you through the process step by step.
What do I need to bring to bet in person?
Bring cash or a funded account card. You don’t need an ID unless you're claiming a large payout or signing up for loyalty rewards or tax forms.
Are there minimum bet sizes at Winners venues?
Yes. The typical minimum is $2 per wager, although some exotic or terminal-based bets may allow lower increments like $0.50 depending on the pool rules.
Can I use my MyWinners.com account at a physical location?
Yes. You can access your account and place wagers at select kiosks using your login or account card, depending on the venue setup.
Do Winners locations show live races?
Yes. Winners venues feature live simulcast feeds from racetracks around the world, including US, UK, Irish, Australian, and Hong Kong racing.
What’s the difference between teller and terminal betting?
Tellers offer a personal touch and can assist with complicated wagers, while self-service terminals are faster and great for experienced bettors.
Can I eat or drink at a Winners venue while betting?
Most venues include on-site cafés, bars, or access to nearby food service. Many fans enjoy watching races while having a drink or snack.
What happens if I lose my printed betting ticket?
Unfortunately, losing your ticket usually means forfeiting the claim to any winnings. Always double-check you’ve got your ticket before leaving the counter or terminal.
Is there a loyalty or rewards program at Winners venues?
Yes. Frequent bettors can sign up for rewards programs that offer perks like exclusive promotions, bonuses, and tax-efficient record keeping.