Prefer a hands-on experience? Winners retail venues offer the excitement of live horse racing with in-person wagering. Whether you're new to the sport or a seasoned bettor, placing a bet at the counter or kiosk is simple and social—with the added bonus of expert staff and vibrant atmospheres.
Here’s everything you need to know before heading to your local venue.
How to Place a Bet at a Self-Service Kiosk
How to Place a Bet at a Self-Service Kiosk
Winners venues are equipped with user-friendly betting terminals:
Tap to start and select your track and race number.
Choose your bet type (Win, Place, Exacta, etc.).
Select your horse(s) and enter your wager amount.
Confirm and print your ticket.
You can repeat this process for multiple bets, and the kiosks accept both cash and vouchers.
How to Bet with a Teller
How to Bet with a Teller
If you’d rather speak with a human, betting with a teller is just as easy:
Step up to the window and state your:
Track and race number
Amount
Bet type
Horse number(s)
The teller will repeat your wager back to confirm accuracy.
Pay in cash or with a voucher, and receive your printed ticket.
💡 Top Tip: Have your bet ready before reaching the counter—especially on busy race days!
Ticket Cancellations & Mistakes
Ticket Cancellations & Mistakes
You can cancel a ticket at the same kiosk or teller before the race begins.
Check the timestamp and race number carefully on each printed ticket.
Staff are available to help with mistakes, but once a race starts, all bets are final.
Collecting Your Winnings
Collecting Your Winnings
After the race is official, winning tickets can be cashed out at kiosks or redeemed at the teller window.
Kiosks will accept winning tickets for up to a set time limit (typically 30 days).
Larger wins may require a visit to the cashier or additional ID verification.
💡 Did You Know? Some Winners venues host on-track events and seasonal promotions, from free racing guides to sweepstakes. Check the venue’s event board or ask staff what’s coming up next!
Frequently Asked Questions
How do I place a bet at a Winners venue?
How do I place a bet at a Winners venue?
You can use a self-service kiosk or visit a teller. Just know your track, race number, bet type, and horse number(s) before placing your bet.
Can I pay by card at Winners venues?
Can I pay by card at Winners venues?
Most in-person betting must be done with cash or betting vouchers. Check with your local venue for accepted payment methods.
What happens if I make a mistake on my ticket?
What happens if I make a mistake on my ticket?
Mistakes can be corrected before the race starts. Take your ticket back to a teller or kiosk for cancellation and reissue.
Where do I collect winnings from a bet at the venue?
Where do I collect winnings from a bet at the venue?
Winning tickets can be cashed at kiosks or teller windows. For larger payouts, ID may be required.
Do Winners venues have promotions or loyalty programs?
Do Winners venues have promotions or loyalty programs?
Yes, many locations offer special promotions, raffles, and live event days. Ask staff or check signage for current offers.