Whether you’re betting online, using the MyWinners app, or visiting a retail venue, this section answers the most common questions about how horse racing wagering works — from general betting information to venue-specific details.
What You’ll Find in This Section
General Horse Racing FAQs
Answers to common questions about racing formats, betting basics, and general wagering rules.
Betting-Specific FAQs
Learn about online and mobile betting processes, account setup, and common troubleshooting topics.
Retail Venue FAQs – Winners
Information for visitors to Winners locations, including in-person betting procedures and venue services.
💡 Did You Know? The term “Win, Place, Show” comes from traditional prize structures — with first, second, and third positions each paying out a share of the pool.
Frequently Asked Questions
Are the same betting rules used online and in-venue?
Are the same betting rules used online and in-venue?
Yes. All MyWinners bets — online, mobile, or in person — follow pari-mutuel rules and payout structures, although the Winners venues in CT also offers sports betting through a partnership with Fanatics Retail Sportsbook.
Do I need separate accounts for retail and online betting?
Do I need separate accounts for retail and online betting?
No. Your MyWinners account works across all approved pai-mutuel betting platforms.
Can I watch live races at Winners venues?
Can I watch live races at Winners venues?
Yes. All Winners retail locations stream live races throughout the day and accept bets in person.
Where can I find the latest betting promotions?
Where can I find the latest betting promotions?
Promotions are featured on the MyWinners website and shared directly in your account dashboard, or via email.
Are customer support hours the same for retail and online betting?
Are customer support hours the same for retail and online betting?
Retail venue hours may differ, but online support is available seven days a week for all bettors.