If you want to collect your winnings in person, you can request a cash withdrawal at any Winners venue in CT. It's simple,fast and convenient.
Before You Go
Make sure you have:
Your MyWinners User ID (you’ll need this at the counter)
A valid government-issued photo ID (must match your MyWinners account details)
Where To Find Your MyWinners Account ID
You can find your account ID by logging into the MyWinners app, going to Menu, selecting Profile, and viewing the Account ID shown on that screen.
Step-By-Step: In-Venue Withdrawal At A Winners Location
Step 1: Check That In-Venue Withdrawal Is Available
Login to MyWinners and confirm you have the option to withdraw at a Winners location.
Step 2: Get Your MyWinners Account ID Ready
You’ll need your MyWinners account ID at the counter.
Step 3: Bring Valid Photo ID
Bring a driver’s licence or state-issued photo ID that matches your MyWinners account details.
Step 4: Go To A Participating Winners Location
Visit a Winners location in Connecticut during opening hours. For locations and hours, use:
Step 5: Complete a deposit slip and take it to the counter
Complete a deposit slip and pass it to one of the team at the counter. Provide your account ID and photo ID when asked.
You can pick up a slip in the venue or download it, print it out and take it along with you.
Step 6: Complete Verification
Staff will verify your identity and confirm your account details.
Step 7: Receive Your Payout
Once verified, your withdrawal is processed and you’ll receive your payout — usually the same day, often within a few minutes.
Important Notes
In-venue withdrawals are only available for verified accounts and at select Winners locations.
First-time withdrawals may take longer if additional verification is required.
Bring your MyWinners User ID — it speeds up the process and reduces the chance of account lookup issues.
💡 Did You Know? Even if you bring valid photo ID, staff can’t process your withdrawal without your MyWinners account ID, as it’s required to securely match you to your online account.
Frequently Asked Questions
Can I withdraw my winnings at any Winners location?
Can I withdraw my winnings at any Winners location?
Yes, in-venue withdrawals are available at all Winners locations in Connecticut for MyWinners accounts.
Is withdrawing at a Winners location faster than online withdrawals?
Is withdrawing at a Winners location faster than online withdrawals?
Yes. In most cases, in-venue withdrawals are completed while you wait, making them one of the fastest payout options.
Do I need to request the withdrawal online first?
Do I need to request the withdrawal online first?
No. You can request your withdrawal directly at a Winners location. Just bring your MyWinners account ID and valid photo ID, and staff will process the withdrawal at the counter.
Are there fees for in-venue withdrawals?
Are there fees for in-venue withdrawals?
No, there are no service fees for withdrawing your winnings at Winners locations.
What if I forget my MyWinners account ID?
What if I forget my MyWinners account ID?
Without your account ID, venue staff won’t be able to process your withdrawal, so make sure you have it with you before visiting.
Where can I make a withdrawal at a Winners location?
Where can I make a withdrawal at a Winners location?
You can deposit and withdraw at any of the Winners locations listed below with your MyWinners account while you’re physically in Connecticut.
Winners Hartford
121 Brainard Rd, Hartford, CT 06114, United States
Winners Windsor Locks (Bobby V’s / Bradley)
11 Schoephoester Rd, Windsor Locks, CT 06096, United States
Winners Milford
89 Roses Mill Rd, Milford, CT 06460, United States
Winners New Britain
160 East Main St, New Britain, CT 06051, United States
Winners Norwalk
24 Burnell Blvd, Norwalk, CT 06854, United States
Winners Waterbury
Colonial Plaza, Thomaston Ave, Waterbury, CT 06710, United States
Winners Stamford (Bobby V’s)
268 Atlantic St, Stamford, CT 06901, United States
Winners Manchester
103 Tolland Turnpike, Manchester, CT 06042, United States
Winners East Haven
37 Frontage Rd, East Haven, CT 06512, United States