How to Bet at the Teller Window at a Winners Venue

For many bettors, there's no substitute for the experience of placing a bet with a live teller. Whether you’re making a last-minute wager or placing a more advanced ticket like a part wheel or large Pick 5, the teller window is your go-to. Staffed by experienced clerks, the window offers flexibility and personal assistance that kiosks don’t always provide.

But to avoid delays (and dirty looks from the line behind you), it’s important to know how to speak your bet clearly.

How to Describe Your Bet at the Window

Always follow this order when placing your wager:

Track Name – e.g., “Saratoga”
Race Number – e.g., “Race 4”
Wager Amount – e.g., “$5”
Bet Type – e.g., “Exacta Box”
Horse Number(s) – e.g., “2 and 5”

Example:
"Saratoga, Race 4, $5 Exacta Box on 2 and 5."

The teller will repeat your bet back to you for confirmation before printing the ticket.

Tips for Teller Betting

Be concise but clear – stick to the five-point formula above.
Know your numbers – bring a program or use the monitors to verify horse numbers.
Have cash ready – teller windows do not accept card payments.
Don’t rush the teller – they want to help you place the bet correctly.

Why Use a Teller?

Part-wheel, multi-leg, and high-stakes bets can be placed more easily at the window.
Help and clarification – tellers can answer questions about your bet before you confirm.
No touchscreen navigation – ideal if you prefer a human interaction.

💡 Did You Know? On major race days, some Winners venues offer exclusive perks—like giveaways or bonus entries—only when you place your bets with a live teller instead of using the kiosk. Always check your local venue’s promo board!

Frequently Asked Questions

How do I place a horse racing bet with a teller at a Winners venue?

State the track, race number, wager amount, bet type, and horse numbers in that order. The teller will confirm before printing your ticket.

Can I place exotic bets with a teller?

Yes. Tellers can help you place complex bets like Pick 5s, Trifecta wheels, and part-wheels that may not be available at kiosks.

What payment methods are accepted at the teller window?

Cash only. Winners venues do not accept card payments or digital wallets at teller windows.

What if I make a mistake when speaking my bet?

Tell the clerk immediately. If the ticket hasn’t been printed, they can fix it. After printing, you’ll need to speak to a supervisor for possible voids (not guaranteed).

Do teller windows close during races?

Some do, but most remain open until a few minutes before post time. Check with your local venue for teller hours.