If you use 123Bet and now access your account through MyWinners, help and support are all available in one central place. The MyWinners Help Center is designed to make it easy to find answers quickly, whether you’re betting online, using telebet, or managing your account.
Most questions can be resolved without contacting support.
The MyWinners Help Center
The MyWinners Help Center includes step-by-step guidance across all areas of the platform.
You’ll find clear articles covering:
Logging in and account access
Deposits and withdrawals
Betting guides and rules
Telebet and online betting
Promotions and incentives
Common troubleshooting steps
This section is specifically written to support 123Bet customers.
You can follow the activation process here.
When to Use Self-Help vs Support
Many common questions are answered immediately in the Help Center.
Self-help is best for:
Login and password questions
Understanding your balance
Learning how features work
Checking what has changed
If something still doesn’t look right after following the guidance, MyWinners support is available to help.
Contacting MyWinners Support
If you need to contact support, the Help Center shows you the available options.
Support teams can:
Review your account
Check balances and activity
Help resolve login issues
Answer account-specific questions
You do not need to explain that you previously used 123Bet — support can see your account history.
Getting the Right Help Faster
To get help more quickly:
Use the MyWinners Help Center search
Follow the step-by-step guides before contacting support
Make sure you’re logged in when raising a query
This helps support teams assist you more efficiently.
💡 Did You Know? Most questions from 123Bet customers are answered directly in the MyWinners Help Center, without needing to contact support.
Frequently Asked Questions
Where can I find help on MyWinners if I previously used 123Bet?
Where can I find help on MyWinners if I previously used 123Bet?
You can find help in the MyWinners Help Center, which includes guides and support articles for all users, including customers who moved from 123Bet.
Can MyWinners support see my account if I used 123Bet before?
Can MyWinners support see my account if I used 123Bet before?
Yes. MyWinners support can view your account details and assist you if you previously used 123Bet.
When should I contact MyWinners support instead of using the Help Center?
When should I contact MyWinners support instead of using the Help Center?
You should contact MyWinners support if an issue is account-specific or still unresolved after following the Help Center guidance.
Do I need to mention 123Bet when contacting MyWinners support?
Do I need to mention 123Bet when contacting MyWinners support?
No. You do not need to mention 123Bet — MyWinners support can see your account automatically.
How can I get help faster on MyWinners?
How can I get help faster on MyWinners?
You can get help faster by using the Help Center search, following the guides provided, and being logged in when you contact support.