Keeping your betting account secure is critical — not just to protect your money, but also your personal and tax information. Here’s how to manage your login credentials, secure your account, and troubleshoot access issues with MyWinners.
Resetting Your Password
Resetting Your Password
If you forget your password or get locked out, just click “Forgot Password?” on the login page. You’ll receive a secure email or SMS link to reset it. For your protection, this link expires after a short time.
Enabling Two-Factor Authentication (2FA)
Enabling Two-Factor Authentication (2FA)
We strongly recommend turning on 2FA. This adds a layer of security by requiring a second code (usually sent to your phone) in addition to your password. To enable 2FA:
Log into your account
Go to Account Settings > Security
Follow the instructions to connect your phone or authenticator app
Managing Devices & Sessions
Managing Devices & Sessions
You can view and manage all the devices where your MyWinners account is logged in. If anything looks unfamiliar, sign out of all sessions and change your password immediately. Device management can be found in:
Account > Devices & Sessions
Suspicious Activity Alerts
Suspicious Activity Alerts
MyWinners will alert you via email and in-app notifications if we detect login attempts from a new location, unknown device, or failed login attempts. Always check the alert details — and contact support if something doesn’t look right.
💡 Did You Know? Using the same password across multiple websites puts your betting account at risk. Choose a unique password with a mix of letters, numbers, and symbols — and consider using a password manager.
Frequently Asked Questions
How do I reset my MyWinners. password if I’ve lost access to my email?
How do I reset my MyWinners. password if I’ve lost access to my email?
Contact customer support directly with identity verification. They’ll help you recover access through an alternate method if your email is inaccessible.
Does MyWinners require 2FA to be enabled?
Does MyWinners require 2FA to be enabled?
No, but it’s highly recommended. Enabling 2FA significantly reduces the risk of account breaches, especially if your password is compromised.
How can I see if someone else is using my account?
How can I see if someone else is using my account?
Visit your Devices & Sessions dashboard. It shows all currently logged-in devices, along with location and last active time.
Why was my MyWinners account locked after too many login attempts?
Why was my MyWinners account locked after too many login attempts?
To prevent brute force attacks, multiple failed login attempts will temporarily lock your account. You’ll need to reset your password or wait before trying again.
Can I use fingerprint or face login with the MyWinners app?
Can I use fingerprint or face login with the MyWinners app?
Yes, biometric login is supported on most iOS and Android devices. You can enable it in your app’s security settings after your first login.