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Telebet and Online: Understanding Your Unified Account on the new MyWinners

How Phone Betting and Online Betting Now Work Together After the Upgrade

Rob Lawson avatar
Written by Rob Lawson
Updated today

With the launch of the new MyWinners on 6 January 2026, telebet and online betting now run through a single unified account. This is one of the biggest improvements introduced by the upgrade. Your balance, account activity and profile details now stay synced across every way you bet.

This article explains what has changed, what stays the same, and how both MyWinners and 123Bet customers benefit from the new unified system.


Telebet and Online Are Now One Account

Before the upgrade, telebet and online betting operated with partially separate systems. Balances, deposits and withdrawals did not always update in real time across both channels.

After the upgrade:

  • Your telebet and online betting use the same account

    • No more separate balances or duplicate activity.

  • Your balance updates instantly across both channels

    • If you deposit online, the funds are available immediately for telebet β€” and vice versa.

  • Withdrawals apply across the entire account

    • You no longer need to manage separate balances.

  • All account information is centralised

    • Your limits, preferences and personal details remain consistent everywhere you bet.


Telebet Phone Numbers Stay the Same

You will still use the same trusted telebet phone numbers as before. Only the underlying account system has changed.

There are no changes to:

  • How you place a phone bet

  • The numbers you call

  • The customer service process

The experience simply becomes more reliable and easier to manage.


What This Means for Former 123Bet Customers

If you previously bet using 123Bet, your telebet activity was separate from your online activity.

On the new MyWinners:

  • Your 123Bet balance has been merged into one unified wallet

  • Both phone and online betting now use the same funds

  • You can switch freely between channels without confusion

  • Your $10 incentive appears in your unified account automatically

This unification is a major improvement from the old 123Bet system.


What This Means for Existing MyWinners Customers

For MyWinners users, this update removes the need to track activity across separate systems.

Now:

  • Deposits work instantly across phone and online

  • Your wagers and balance are always up to date

  • You no longer need to reconcile totals manually

  • Online bet details and telebet betting share the same account identity

Nothing has been taken away β€” the system is simply more convenient and accurate.


What Has Not Changed

  • Telebet phone numbers are the same

  • Telebet betting procedures remain unchanged

  • Customer service for phone betting remains identical

  • Eligibility and account status stay the same

Only the account infrastructure has been modernised.


πŸ’‘ Did You Know? Your unified account means you can begin a betting session online and finish it by phone β€” or the other way around β€” without needing to transfer funds or adjust balances.


Frequently Asked Questions

How does the new unified telebet and online account work on the new MyWinners?

Both channels now share the same balance, activity and account profile. If you deposit, withdraw or place a bet through one channel, it updates instantly in the other. You no longer need to manage two separate systems.

Do I still call the same telebet numbers after the upgrade?

Yes. Telebet phone numbers have not changed. The only change is that your online and telebet activity now use the same unified account.

Will my telebet balance and online balance match automatically?

Yes. Telebet and online betting now draw from the same account, so your balance is always consistent across both methods.

What happens to my telebet history and previous activity?

Previous bet history does not transfer to the new MyWinners. However, all open bets placed before the upgrade β€” whether online or by phone β€” will still settle normally and appear in your unified balance.

Does the unified account apply to 123Bet customers as well?

Yes. Former 123Bet customers now use the same unified MyWinners account for phone and online betting. Their migrated balance and the automatic $10 incentive both appear in this single account.

Do I need to do anything to enable the unified telebet and online account?

No. It is activated automatically during migration. Once you log in to the new MyWinners, your unified balance will already be available for both channels.

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