When the new MyWinners launched on 27 January 2026, your balance, account details and eligible rewards were moved automatically from the old MyWinners and 123Bet platforms. This article explains what transfers, what changes, and what you should expect the first time you log in.
Your Account Moves Automatically
Your account was securely migrated during the overnight upgrade on 27 January 2026. You simply need to activate your account on the new MyWinners here.
Go here for a full step-by-step guide to activation.
Your Balance Transfers With You
All balances transferred automatically, including:
Cash balances
Withdrawable funds
Pending deposits that clear successfully
If you already had a balance on MyWinners or 123Bet, it will appear in your new MyWinners account.
Unified Balance for Online and Telebet
The new MyWinners introduces a single, unified balance shared across both online and telebetting.
After launch:
Phone and online bets use the same account
Deposits and withdrawals apply across both channels
Activity stays in sync automatically
Telebet phone numbers do not change.
What Happens to Your Rewards and Promotions
Any eligible MyWinners Rewards points linked to your previous account have moved to the new MyWinners as cash credit (600 points = $1).
What Happens to Your Bet History
Your previous betting history will not be visible in your new MyWinners account. Settled bets, past transactions, and historical activity will not appear once you login.
If you require a copy of your historical betting information for any reason, please contact MyWinners Customer Support, who can assist.
Any open bets placed before the upgrade were settled and paod out as normal. No active bets are cancelled or affected, and you do not need to take any action.
Only past history is not shown — your active bets remain fully valid.
Verification on First Login
Most customers will be able to login normally after activating their account.
In some cases, you may be asked to confirm a small number of account details the first time you login. This is expected and helps complete and secure your move to the new MyWinners platform.
If verification is required, you’ll be guided through it on screen and won’t need to repeat the process.
Once this step is complete, you can continue using MyWinners as normal.
💡 Did You Know? Even though your previous bet history won’t carry over, all open wagers placed before the upgrade still settle normally, and any payout will be reflected in your new MyWinners balance.
Frequently Asked Questions
Will my balance from MyWinners transfer to the new MyWinners?
Will my balance from MyWinners transfer to the new MyWinners?
Yes. Your entire balance transfers automatically and will be available once you login to the new MyWinners platform. You do not need to take any action.
What happens to my bet history when my account moves to the new MyWinners?
What happens to my bet history when my account moves to the new MyWinners?
Your historical betting activity, including settled bets and past transactions, will not be visible in your new account after you login.
Any open bets placed before the upgrade will still settle and pay out as normal, and winnings will be credited automatically.
If you need a copy of your historical betting information, please contact MyWinners Customer Support.
What happens to my rewards when I move to the new MyWinners?
What happens to my rewards when I move to the new MyWinners?
Any eligible rewards points from your old MyWinners account are automatically converted into cash and credited to your new account at a rate of 600 points = $1.
Do I need to do anything to move my balance or rewards?ers?
Do I need to do anything to move my balance or rewards?ers?
No. Your balance transfers automatically, and eligible rewards are converted into cash and credited to your new MyWinners account once you login.
How does the unified balance work for telebet and online betting?
How does the unified balance work for telebet and online betting?
The upgrade links both channels under one account. Your balance, deposits, withdrawals and activity now stay in sync across online betting and phone betting.
What should I do if my balance looks wrong after the migration?
What should I do if my balance looks wrong after the migration?
If something doesn’t look correct after you login, contact MyWinners Customer Support so the team can review your account and resolve it.