⚠️ Important cut-off: from Tuesday, Jan 26, 2026 the old MyWinners wagering website (wagering.mywinners.com), the MyWinners Digital Link mobile app, and the 123Bet brand were closed down. Existing MyWinners and 123Bet players must activate their account on the new platform at MyWinners.com, using the same email address as before. Once activated, any existing balance will transfer automatically, and any previously earned rewards will be converted to their cash value and credited to your account ⚠️
How to transfer your existing MyWinners or 123Bet account & balance 👉
Click the "Activate Account" button on MyWinners.com. The activate link may also have been sent to you by our team by email, SMS, WhatsApp or Live Chat.
Enter the email address that was linked to your previous MyWinners or 123Bet account, and your date of birth. (If you have forgotten the email address you used, or did not have an email address associated with your previous MyWinners account, then contact Customer Support who will be able to manually help you.)
You will receive a verification email from MyWinners Firebase - click on the secure link to verify your email.
Create a new, secure password. You will see a success window once this is done.
Close the password success window and go back to "Go to sign in."
Sign-in to the new MyWinners platform with your email and new password. Congratulations, you're all set! Welcome to the new star home of live racing.
💡 Your customer balance is displayed at the top right of your MyWinners profile. Remember, any previously earned rewards have been converted to their cash value and credited to your account, hence the balance may appear higher than you thought.
Activating your new MyWinners account looks like this 👀
MyWinners – Where to Go & How to Get Help 📢❗🚨
Use Mywinners.com for everything you need — account activation for existing MyWinners or 123Bet customers, new account sign-up, and step-by-step help. One account now gives you access to online betting, the mobile app & telebet.
Place bets at app.mywinners.com, or download the MyWinners: Racing & Sports app on iOS here or Android here.
Visit our new Help Center with 24/7 live agent support.
To bet by phone: call +1 800 468 2238
Customer Service: +1 800 468 2260 or [email protected]
Activation troubleshooting
I can’t log in to the new MyWinners website or app
I can’t log in to the new MyWinners website or app
In most cases, this means your account hasn’t been activated yet. Before you can log in, you must complete the one-time activation process and set a new password.
👉 Start activation here: Activate Account
I didn’t receive an activation email — what should I do?
I didn’t receive an activation email — what should I do?
You don’t need an activation email to start. As long as you have the activation link and use the email address linked to your old MyWinners or 123Bet account, you can complete activation.
During the process, a verification or password email may be sent automatically. If you don’t see it:
Check your spam or junk folder
Make sure you entered the email address used on your previous MyWinners account
Wait a few minutes and try again
If the email still doesn’t arrive, contact Customer Support and they’ll help you complete activation quickly.
The email address I entered isn’t recognised — why?
The email address I entered isn’t recognised — why?
This usually happens for one of the following reasons:
You’re using a different email address than the one on your original MyWinners account
There’s a small typo in the email address
You previously registered using another email
You have more than one historical account
Try any other email addresses you may have used. If it still doesn’t work, contact Customer Support and they’ll locate your account for you.
I accidentally created a new account — what should I do?
I accidentally created a new account — what should I do?
Don’t worry — contact Customer Support and they’ll help resolve this and ensure you’re using the correct account.
I accidentally created a brand new account — what should I do?
I accidentally created a brand new account — what should I do?
Don’t worry — this is fixable. Contact Customer Support and they’ll merge or correct the account so you’re using the right one and your balance is transferred. if you had no balance or MyWinners Rewards on your old account, don't stress. You can just use the new account you have set up.
My balance doesn’t look right after activation
My balance doesn’t look right after activation
This is probable because the MyWinners Rewards points from your old account have been converted into cash and added to your balance, which can make it appear higher than expected. You can find out more here.
If your balance still doesn’t look correct, contact Customer Support and they’ll investigate and resolve it.
How can I contact MyWinners Customer Support?
How can I contact MyWinners Customer Support?
Use Mywinners.com for everything you need — account activation for existing MyWinners or 123Bet customers, new account sign-up, and step-by-step help. One account now gives you access to online betting, the mobile app & telebet.
Place bets at app.mywinners.com, or download the MyWinners: Racing & Sports app on iOS here or Android here.
Visit our new Help Center with 24/7 live agent support.
To bet by phone: call +1 800 468 2238
Customer Service: +1 800 468 2260 or [email protected]
Frequently Asked Questions
How do I login to the new MyWinners after the upgrade?
How do I login to the new MyWinners after the upgrade?
You must first activate your account here. You can follow the steps described above to take you through the process.
Once activation is complete, you can log in at https://app.mywinners.com or via the MyWinners app on iOS or Android using your email and new password.
Do I need to create a new account to use the new MyWinners?
Do I need to create a new account to use the new MyWinners?
No. Your existing MyWinners account has been migrated automatically. You only need to activate it. You can do this here. Follow the guidance above if you need help.
Why does my password no longer work?
Why does my password no longer work?
Passwords cannot be carried over to the new platform. Setting a new password is part of the activation process and must be completed before you can login.
Will activating my account affect my balance or rewards?
Will activating my account affect my balance or rewards?
No. Your balance transfers automatically. Any eligible Rewards points from the old MyWinners platform are converted into cash at a rate of 600 points = $1 and credited to your MyWinners account, where they can be used to bet or withdrawn. You can see all the info about MyWinners Rewards here.
Why am I being asked for my date of birth?
Why am I being asked for my date of birth?
Your date of birth is used as a security check during activation to confirm your identity and protect your account. It also helps MyWinners meet regulatory and age-verification requirements. It is only used for activation and is not changed or shared.